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Security Systems

 

Protecting your Home and Business has been our Business for over 20 years.
 
As a leading provider in South Australia for security services, we have worked to protect over 3,000 South Australian homes and businesses.
 
Intruder Security is all about peace of mind and removing the constant concern about your personal space being violated and irreplaceable possessions. Its personal, so trust in your provider is important.
 
Our systems can protect you against burglary, home invasion, fire and medical emergencies and all systems are monitored right here in South Australia, so when you call us, you wont end up in a queue, or be asked you to wait, we answer your call.
 
We custom design your system to suit your budget and your needs, with qualified and experienced technicians who will install and maintain your system. If you have pets, don't be concerned, we have solutions for pets up to 45 kg  allowing you to keep them inside while the security system is armed.
 
Post installation, we can arrange a hassle free maintenance plan to ensure your system is in tip top shape at all times. 
 
Our monitoring starts from just  $0.94c per day, with No Contract and also have a patrol response team that can respond to any alarms should you not be able to or prefer not to. We also have our WebQuery System that allows you to log in and check the activity of your system, from any internet enabled device. 
 
Ensure you check with your insurance company to claim any discounts that you may be entitled to by having your system monitored. 
 
We promise to provide a great service at a reasonable price, without the need lengthy contracts to keep you as a customer like the other security companies.
 
If we don’t keep our promise, we believe it’s your right to look for a better service, without legal hassles and early termination fees.
 
For more information, click here to see our FAQ's
 
If your serious about protecting your property, contact us to recieve a free assessment.
 

24 Hour Monitoring

From $6.60/wk

Residential Security Systems
The DSC PC1864 system is a robust, great looking system with an enormous amount of flexibility.
 
Our systems have expected standard features including LCD keypad, back up battery, remote monitoring and wireless capabilities.
 
Standard capabilities include :
 
  • 8 on-board zones (upgradable to 64)
  • 64 Wireless Zones
  • 4 Outputs (upgradable to 14)
  • 8 Partitions
  • 95 User Codes
 
 
All the standard wireless components are compatible allowing a hybrid configuration of wired and wireless, with an optional touchscreen, that can also display your family photo’s when not in use.

 

 

Our DSC Bravo 6 motion sensors are dual element, with 2 independent detection systems in each unit, requiring both to trigger at the same time to cause an alarm. This feature virtually eliminates false alarms caused by environmental conditions making the DSC Bravo 6 a truly reliable device.  This unit is included as standard in all installations.
 
 
The Bravo 6 also supports pet immunity up to 38 kg (with correct use and installation)
 
 
We always recommend the inclusion of smoke detectors in every system, particularly of the system is monitored. Aside from the legal requirement of smoke detection in homes, adding smoke detection to your alarm system adds additional benefits including triggering our alarm to alert neighbours and reporting the alarm to your control room, providing additional  protection against fire when you're away from home.
 
With the DSC PC1864, it provides the peace of mind you need now, with plenty of room to expand later, when and if required.

Fire Prevention and Smoke Alarms

We all know there is no argument against smoke detectors saving lives, so there is no reason to not have one installed. Having a smoke detector installed will increase you and your families chances of surviving a fire whilst sleeping by well over 50%.

 

It is also a requirement of the Development Act 1993, that all South Australian Homes are fitted with a working smoke detector.

 

Adelaide Home Control can provide expert advice on locations and numbers of smoke detectors required. If your smoke detector is connected to you monitored security or automation system, your protection doesn’t cease when you leave home. If your system detects smoke or a rapid rise in temperature, the monitoring centre will take immediate action which may save your pets and reduce the impact of the fire saving precious possessions and photo's

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Commercial Security Systems
Challenger 10. An integrated security solution for your most challenging environments
 
Tecom provides leading intrusion and access control solutions for a wide range of solutions, from a small retail store to leading university campuses, large commercial buildings and financial institutions. Interlogix’s proven solutions are engineered to address a variety of security threats and protect businesses reliably and economically, 24/7.Initially developed by Tecom Systems in Melbourne, the Challenger alarm and access control panel was first released in 1989 and quickly gained a strong and loyal installed base with its industry-leading integrated intrusion detection and access control functionality. Today, Interlogix continues to invest in development and breakthrough innovations and as a result, is pleased to launch Challenger10 – the most advanced version of Challenger yet.Challenger10 is a modular system which can be scaled for almost any application, from small to large commercial installations. With thousands of programmable options, Challenger10 has been designed to meet any security and access requirement and can be tailored to your own security policies.Designed and built with the latest technology for superior access control and integrated networking, Challenger10 is the result of significant research and development, built on the successful foundations of Challenger V8 and its peripherals.With 99 areas, Challenger10 can be partitioned with no loss of performance, whether you are using one or all 99 areas, which is due to the onboard 32-bit micro processor. Tailor your own solution by using the many configuration options to suit your site’s requirements. Your system can be customised to individually arm areas by time and location, which gives you incredible flexibility to protect people and assets.
 
FEATURES:
 
  • Fully backwards compatible with Challenger V8 peripherals

 

  • Challenger10 panel stores 10,000 events

 

  • Programmable via LCD keypad arming stations or via Interlogix security management software 

 

  • Arming and disarming can be automated to occur at particular times, days and/or when particular events occur   in a system 

 

  • Defined holidays can span multiple days, and can be repeated annually

 

  • Intelligent onboard power supply where the panel’s power usage can be checked via LCD keypad

 

  • Multiple internal areas can be linked to a perimeter area to control your site’s entry/exit procedures 

 

  • Auto resettable fuse protection for LANs, auxiliary power and siren as well as internal protection for mains power supply

 

Access Control 

 

  • Population count

  • Out of hours access 24-hour access

  • Fingerprint scanning

  • Anti-passback support

  • Dual card entry Interlocking doors

  • Restricted access hours

  • Restricted access rights

 

 

Video Surveillance

 

  • Event video recording

  • Event video tagging

 

 

Input and output extension 

 

  • Convenient wireless control

  • Personal protection and alarm

  • Powerful macro logic 

 

 

Intrusion Detection 

 

  • Forced door detection

  • Remote alarm monitoring

  • Flexible alarm delay

  • Integrated intrusion and access 

 

 

System Management 

 

  • Remote system access

  • Administration support

  • Visitor management 

 

 


 

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Automated  Systems
The Ness M1 Gold offers unequalled value.
 
Unlike panels that may be strong in automation but weak in security (or vice versa), the M1 Gold boasts a rock solid security foundation with the most imaginative and powerful automation functionality available.
 
You will welcome the quality and futuristic capabilities of the versatile keypad, voice telephone dialler and the built-in smartphone support.
 
The 500+ word vocabulary pleasantly announces system status, configurable in any sequence to alleviate user intimidation.
 
M1 offers the flexibility to integrate industry standard lighting and Audio visual systems and components like Clipsal C-Bus, Push Controls, and Environexus for easy upgrades and system expansion.
 
In addition to the powerful digital dialler, the M1 has a built-in voice dialler, which can call any phone, on or off site, including a mobile phone.
 
Smart phone capability allows you to perform tasks; such as, change the temperature setting, control the water heater, lower the garage door, set lighting scenes, arm/disarm the system, control sprinklers, and more by simply picking up the phone – any phone.
 
Optional Ethernet port allows for programming,monitoring, and control over LAN or Internet without the need for a dedicated “24/7” server. Integrators and Installers will value the flash memory firmware, RS-232 serial port, Ethernet connectivity option, and PC programming in English text.The LCD keypads have programmable task keys, a navigation key to access system status and automation tasks, plus large character display.
 
FEATURES:
 
• Large zone capacity: 16 on-board zones expandable to 208
• Wireless capability: Up to 144 zones
• Two-way Listen-in interface
• RS-232 Serial Port to interface to computers and peripheral devices
• Time/Date stamped 512 event history log
• Menu driven, full text keypad programming - no manual required!
• Voice Announcement of alarms, zone descriptions, status, etc.
- 500+ Word/phrase Vocabulary
- Link up to 6 words/phrases per announcement
- 10 custom recordable word/phrases
• 13 On-board Outputs: 1 voice/siren, 1 siren driver, 1 form "C" relay and 10 low current     (50mA) outputs
• Can be partitioned into 8 separate areas and account numbers
• User Codes: 199 (4 or 6 digit) with assignable authority levels
• Arm levels: Away, Stay, Stay Instant, Night, Night Instant, Vacation
 
• Create lifestyle enhancing comfort, convenience and security
• Powerful "Whenever/And/Then" RULES Programming allows almost any imaginable operation.• Control lighting using RS-232 serial or 2-way Power Line Control (PLC) ports• Sunset/Sunrise calculation and activation
• Transmit and receive custom serial ASCII messages
• Issue commands to Distributed Audio Systems (Russound, Proficient, Nuvo)
• Read temperature sensors and communicate with thermostats
• Turn on Tasks, Lights, Outputs via Keypad or Telephone Remote

Downloads

 
Wireless Systems

Our Alexor wireless system is perfect for a home with little access to install cabling, or if you are renting.

 

With a full range of compatible wireless devices including remotes, sensors, door switches, smoke detectors, panic and medical buttons and glass break detectors

 

All devices are supervised and have a battery life expectancy of 3-5 years, ensuring reliable and secure operation. Incorporating a two way wireless keypad and solar external siren, installation time is minimal ensuring a cost effective protection for you and your family.

 

 

FEATURES :

 

  • 32 wireless zones, 16 wireless keys

  • Template programming

  • 17 user codes

  • Account code error checking

  • Alternate communications via internet

  • Onboard siren at 85dB

  • 2 Input/Output terminals

  • 200mA Aux Output

  • 500 event buffer

  • 24Hr Battery backup

  • Wall and case tamper

  • Independent opening and closing door chime control

  • Seamless quick enrolment and placement testing

Downloads

 

Frequently Asked Questions

 

Why Purchase a Home Security System

 

Many Home and business owners struggle with the decision of whether to purchase a security system. Common catchphrases like "it will never happen to us" or "we live in a safe neighbourhood". The reality is break-in's can occur at any time and anywhere. 

 

Statistics show that

 

  •  36% of Australian homes have been burgled (1)

  • Home with alarm systems are proven to be less likely to be burgled (1)

  • 78.8% of AAMI theft claims were from homes without an alarm system fitted (1)

  • Monitored alarm systems accounted for 3.6% of AAMI theft claims.(1)

  • Door dead locks do not provide enough protection. 65% of reported thefts occurred in homes fitted door deadlocks. (2)

  • 10,340 reported cases of serious criminal trespass (residential) were recorded in South Australia alone between June, 2012 to May, 2013. (3)

 

Security systems not only protect you against burglary, but can also protect you against fire, gas leaks, flood, temperature, ,carbon monoxide, medical emergencies and personal emergencies. Monitored security systems have been proven to be more effective that an unmonitored system or no security system at all. Most insurance companies also provide a discount if you have a monitored alarm system installed in your home or business.

 

 

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How Much Does a Home Security System Cost ?

 

This can greatly depend on the amount of detection. As a rule, the more devices installed to detect intrusion, fire and other requirements, the higher the cost.

 

On average, most systems cost between $750.00 and $2,500.

 

 

 

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What's the best Security System for my Business ?

 

When it comes to your business, you may store expensive items or sensitive records which are ofter targets for criminal, its imperative and sometimes required that you install a monitored security system.

 

When choosing your system, it's important to ensure that your system has the following :

 

  •  Capacity to grow as your business grows. Some system don't have the ability to expand, which normally required a full upgrade should you wish to extend your system at a later date.

  • Access control capabilities. Even if you may not require them now, it's always handy to have the feature available should you need it at a later date.

  • Remote Arming. If one of your employees forget to turn the alarm on, this feature can be a lifesaver. There's nothing worse than driving back into work at 10pm to turn the alarm on.  Some systems also have an auto arm feature 

  • GPRS Monitoring. Phone lines can be cut which disables your monitoring, where 3G systems work like your mobile phone. Depending on your business, your insurance company may see this as a requirement.

  • Smoke and heat detectors. This is an important consideration, particularly if you carry stock or flammable materials.

  • Hold up Buttons. If you handle cash, expensive items like jewellery or have the potential to be exposed to irate customers, you should consider panic, duress or hold up buttons.

 

It's very important to have a qualified security advisor assess your business requirements, as every business is different. Also do the research on the security company. Engaging an experience security professional can make all the difference in securing your business at a cost effective price.

 

 

 

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Do I need a Phone Line for a Security System ?

 

If you will have your system monitored by a central station and you choose to have a dialler system, then yes. A dialler system operates by calling the central station, sending the data, then hanging up. There are 2 issues with this form of monitoring. Firstly of your phone lines are cut or out of order, your monitoring is inoperable, and the central station may not advise you for up to 7 days. Secondly, residential customers disconnecting their home phone is becoming more frequent as they just don't use it enough.

 

The other alternative is internet monitoring, which can be slightly more expensive, however does provide a higher level of protection. This works almost identically to your mobile phone, eliminating call costs or the requirement to have a fixed line. In addition, the central station can notify you of a communications failure in as little as 90 seconds , depending which plan you choose. If this is the case, then you will not require a fixed line telephone.

 

 

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How do Security Cameras Work ?

 

 There are several systems available which are analogue  HD-SDI and Ip Cameras. HD-SDI and IP cameras are better quality, but the cameras and recording system are more expensive. The recorder is not required if don't have a requirement to sore footage, however, most people do. The length of time you can store footage is usually dependant on how much hard drive you install. The cheaper systems do have some limitation on the amount of hard drive you can install, but most people generally store footage for 2-4 weeks. The choice of hard drive is dependent on how many cameras you wish to record, how long you want to retain the footage and the quality level of the recorded images.

 

Most if not all systems these days have the ability to display cameras on tablets, smartphones and computers (if the recorder is connected to the internet) and also have a HDMI output, so you can view images on your Television/s. 

 

Its important to engage an experienced security professional to help you design a CCTV system that will suit the requirement. Camera systems have a variety of additional uses for businesses including monitoring staff and customers, safety and compliance, quality control and detecting items that have moved from the cameras vision (like a piece of art or merchandise) and items (like a bag) that has been left when it shouldn't  Some companies even use CCTV for marketing research which monitor which product lines generate the greatest interest, compared to actual sales results.

 

It is a known fact, that cameras are a deterrent, but it's important to know that not all camera systems are the same as what you see on CSI, Crime Scene Investigators. Placement, number of cameras, lighting level and in particular the quality of cameras, all play a critical part in whether your recorded images will be of any use should you experience an incident. 

 

 

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How Often Should I change my security system batteries ?

 

Your main system battery should be replaced every 3-5 years, which is recommended by all manufacturers. Most systems self test the battery, however, its important to ensure the battery is at peak performance level, in the event of a power failure.

 

Some systems which have been left for over 5 years have been known to provide back up power to the alarm system for 5-10 minutes, before the entire system completely powers down. The system battery is a critical element in ensuring your system continues to operate in the event of a power failure, so a great deal of importance should be placed on performing the correct maintainence of your system.

 

If you have a wireless system, you will find that each wireless device will also have a battery. These also last around the same time. Again, most systems should advise you if a device has a low battery, but its important to nots that some systems dont, so you should check with your installation company to confirm this. Usually is the battery is low in one device, then others will shortky follow, so it is good practice to replace all batteries at the same time.

 

Most security companies can arrange a maintainance plan for your system, and contact you when your maintainence is due to check your system operation including batteries. It is generally more cost effective to replace batteries during these visits.

 

 

 

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What is a Security Monitoring Station ?

 

A security monitoring station (also known as a central station or alarm monitoring centre) is a common term used to refer to a company that provides services to monitor burglary fire alarm systems. 

 

Central-stations use telephone lines, internet, computers, software and trained staff to monitor their customers' security systems and call the appropriate authorities in the event an alarm signal is received. Typically, there is a fee for these services.

 

Because quality and experience can vary greatly among alarm companies, prospective customers are well advised to do their own research before making a final choice.

 

Most facilities are certified and graded by ASIAL (Australian Security Industry Association). ASIAL conducts annual audits of these listed facilities to ensure compliance. Graded companies typically offer higher levels of service and reliability because they are mandated to follow certain regulations. 

 

Central Stations are graded on 2 areas: operational and physical performance. Operational performance includes the ability of the monitoring system to respond to events, generated by customers' security systems, operational reliability, data retrieval, etc. Physical performance includes measures such as the construction of monitoring rooms, most high security control rooms have airlocks which can only be operated internally. The highest standard is 1a to 3c. To be graded at 3c central stations still meet very high standards.

 

 

 

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Does a Security System include Fire Monitoring ?

 

In most cases, your monitoring fee includes all alarms received from your system including fire. It is always recommended to install compliant smoke detectors and have them connected to your monitored security system. They will still continue to operate as standard electrical smoke detecters, but will provide additional protection against fire when no one is home. 

 

Most 240v electrical smoke detectors can be converted to connect you your monitored alarm system.

 

 

 

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How long are Security System Contracts ?

 

Most security monitoring providers will ask you to sign an agreement which can be a term of 12, 24, 36 and in some cases 60 months. If you cancel your services mid term, generally there is a payout figure equivalent to the amount of time left on your security monitoring agreement.

 

It always pays to try and find a reputable security company that does ask you to sign lengthy contracts or agreements.

 

If your company can provide a great service at a competitive price, then there should be no need for a contract to keep you as a customer. Some agreements also have clauses enabling your current security provider to sell your contract to another company. This could be a company that you have chosen not to go with in the past, and you will have no choice unless you play out your contract.

 

 

 

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What is the best Security System if I'm Renting ?

 

Wireless systems are best suited if you intend to take the system with you when you move. The removal and reinstallation is in significantly less than a hard wired system, reducing the cost when you move.

 

 

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Can I get a discount on my Home Insurance for installing a Security System ?

 

Most insurance companies offer a discount if you have installed a monitored security system. The amount of discount may vary, it would be best to check with your insurance company and should be a factor to consider when selecting the right insurance company.

 

 

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Can I have a Security System if I have Pets ?

 

Yes, you can. 

 

There are pet friendly sensors available, however there is criteria that needs to be observed when planning the installation, taking into account the movement of pets. One critical element is that no pet should reach within 6 feet of the pet sensor. This means the sensor needs to be located so that the pet cannot jump on any furniture of similar and reach this minimum clearance. Most sensors these days are pretty reliable, but even conventional sensors can false alarm, so you may want to think about not installing internal sirens that could stress your pet if the alarm is triggered with your pet in the house with no way to get out.

 

The other alternative is to not protect a section or room of your home and limit your pet from entering protected areas of your home.

 

 

 

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I've had my Security System installed, do I need a maintenance plan ?

 

No, you don't, however, it is strongly recommended.

 

According to Australian Standards  your alarm system should be fully tested every 12 months by a reputable company, and you as a consumer should test it weekly.

 

During a maintenance service, many areas of the system are tested to ensure correct operation, including batteries, testing smoke detectors, walk testing of detectors and full testing of communications to the central station.

 

 

 

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Data Source

(1) AAMI Home Insurance Theft Survey, 2002

(2) AAMI Insurance Home Theft Index 111, April 2000

(3) The Advertiser Newspaper, June, 26, 2013

 

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